Your data
Three kinds of record
What you tell us: name, date of birth, address, contact details, and the documents that verify them. What your play generates: deposits, withdrawals, stakes, bonus history. What your device reports: an IP address, a browser fingerprint, and which pages you opened.
Why each is kept, and for how long
| Record | Reason it exists | Retention |
|---|---|---|
| Identity and documents | Age and identity checks a licensed operator must run | Five years past closure |
| Money movements | Anti money laundering duties and evidence in a dispute | Five years past the last movement |
| Play history | Settling a contested round, spotting bonus abuse | Two years |
| Technical logs | Fraud detection and keeping the platform up | Twelve months |
Who else sees any of it
Payment processors see what they need to move money. Game studios see the round, not the person. Verification providers see the documents you upload and nothing else. We do not sell this data and nobody buys it from us. A court order or a regulator's demand is the only thing that opens the file wider, and we answer those.
Where it lives
On encrypted servers, reached over TLS, open only to staff whose work needs them. Where a processor sits outside the European Economic Area the transfer runs on standard contractual clauses.
Cookies
Session cookies keep you signed in and remember which language you chose. Measurement cookies count visits in aggregate. Refusing the measurement ones changes nothing you can see; refusing the session ones means you cannot stay signed in.
What you can demand
A copy of everything we hold, a correction, deletion of anything the retention table does not pin down, an objection to profiling, or your file in a portable format. Write to [email protected]; the answer comes inside thirty days.
Under 18
Nobody under 18 may register. If an account turns out to belong to a minor it is closed, the deposits go back, and the file is destroyed once the closure is documented.
Revisions
Material changes are posted here before they take effect, and the date of the last one sits at the foot of the site.